Samsung Ice Maker Freezing Issue: How to Activate Defrost Mode

Are you struggling with a frozen Samsung ice maker? No worries, we’ve got you covered! Our comprehensive guide on “How to Fix Samsung Ice Maker Freezing Up Issue” provides step-by-step instructions to resolve this frustrating problem. However, we understand that some of our readers may encounter unrelated issues with their Samsung TVs or other devices. If you’re facing remote control problems or need Samsung universal remote codes, we have a dedicated article just for that!

It’s irritating when your ice maker stops producing ice, but there are steps you can take to get it working again in a short amount of time. You need to perform a forced thaw because the ice machine is likely simply iced over. Thankfully, you can accomplish this by pressing a few buttons. In this article, we’ll show you how to reset and defrost your Samsung ice maker so you can quickly enjoy an icy beverage.

Samsung Ice Maker Freezing Issue – Solve it

Is your Samsung refrigerator’s ice maker giving you a headache by constantly freezing up? Don’t worry; there’s a simple solution! In this comprehensive guide, we’ll walk you through the step-by-step process of forcing the defrost mode on your Samsung ice maker.

Samsung Ice Maker Freezing Up – How To Force Defrost Mode Fd

Ice buildup in the ice maker can hinder its performance and lead to malfunctioning, resulting in fewer ice cubes or, even worse, no ice at all. While a professional technician can help, you don’t always need to call for external assistance. By learning how to activate the defrost mode on your own, you can save time and money while resolving the issue quickly.

First Reset the Ice Maker

The ice maker ought to automatically thaw once you reset it or “test” it. To remove the ice bucket, open the refrigerator. Then, locate the reset button on the ice maker’s top right and depress it for 5 seconds. The reset will begin with a chime. Place the ice bucket back where it was so it can capture the ice that the maker will soon dump.

  • It’s possible that the reset button will be marked with the word “Test.” If your Samsung ice maker’s reset button isn’t on the top right corner, look at the bottom.
  • Check for a bucket release button or lever that your particular unit might feature if the ice bucket is frozen or jammed in position before gently wiggling its warranty.
  • You could unknowingly disrupt the extensive circuitry in Samsung refrigerators.

If the reset fails to function, enter the interface for the ice maker.

You can access the interface’s options by holding down two buttons. For 8 seconds, simultaneously hold down the “power freeze” and “fridge” buttons on a tabletop model. Press the “freezer” and “lighting” buttons simultaneously for 8 seconds if your model is a dispenser. When the screen blacks out and there is a beep, release the buttons.

Perform the forced freezer defrost.

  • When you see “FD,” press the “lighting” button to cycle through the other options. Afterward, choose this choice (short for “forced freezer defrost”).
  • The ice that has accumulated in the ice maker compartment will all be melted during a forced freezer defrost, which may be what is causing the ice maker to cease functioning properly.
  • You may cycle through the choices on various Samsung devices by pressing any button on the UI.
  • Do not stop at “RD,” which stands for “forced refrigerator defrosts.”

If the ice maker doesn’t function, call for service.

  • You can get expert updates and troubleshooting from Samsung. Call 1-800-SAMSUNG (726-7864) if the ice maker still won’t produce ice after you’ve reset it and forced a reset. Don’t try manually defrosting the ice maker if it keeps breaking down because it may need a firmware upgrade.
  • The fridge will need to be connected to Samsung’s SmartThings if it is a Family Hub refrigerator, and the firmware will update automatically after that.
  • Every day from 8 am to 12 am EST, customer service is accessible.
  • In order to contact customer assistance, you can also text “HELP” to 62913.


To summarize, from the above-mentioned article we have seen all the possible troubleshooting techniques of Samsung Ice Maker Freezing Up.


1. Why is my Samsung ice maker freezing up?

A: Ice makers can freeze up due to various reasons, such as improper temperature settings, a faulty defrost system, or a clogged water inlet valve. Ice buildup can hinder the ice maker’s operation, resulting in decreased ice production or no ice at all.

2. What is defrost mode, and how does it help with the freezing issue?

A: Defrost mode is a feature in Samsung refrigerators that allows the ice maker’s evaporator to thaw, melting any ice buildup. By forcing the defrost mode, you can manually initiate the thawing process and clear any ice that may be causing the freezing issue.

3. Which Samsung refrigerator models does this guide apply to?

A: This guide is applicable to a wide range of Samsung refrigerator models with ice makers. However, it’s essential to check your refrigerator’s user manual or visit the Samsung official website for specific instructions tailored to your model.

4. Can I force the defrost mode on my Samsung refrigerator without any technical expertise?

A: Yes, you can force the defrost mode on your Samsung refrigerator without being a technical expert. The process is usually straightforward and involves a few simple steps. However, it’s essential to follow the instructions carefully to avoid any potential damage to your appliance.

5. How often should I force the defrost mode on my Samsung ice maker?

A: You should only force the defrost mode when you notice ice buildup or freezing issues with your ice maker. It’s not necessary to do it regularly unless you encounter recurring freezing problems.

6. Are there any precautions I should take before forcing the defrost mode?

A: Yes, before forcing the defrost mode, make sure to unplug the refrigerator from the power source. This precaution is crucial for your safety and prevents any potential electrical hazards.

7. What if the freezing issue persists even after forcing the defrost mode?

A: If the freezing issue persists despite forcing the defrost mode, there might be an underlying problem that requires professional attention. It could be related to the defrost system, temperature sensors, or other technical issues that need to be diagnosed and repaired by a qualified technician.

8. Can I prevent my Samsung ice maker from freezing up in the future?

A: Yes, you can take preventive measures to minimize the chances of your ice maker freezing up in the future. Regularly clean the ice maker, check the temperature settings, and ensure proper ventilation around the refrigerator. Additionally, promptly fix any water leaks or ice dispenser issues to prevent ice buildup.

9. Should I consider a service call if I’m unable to resolve the freezing issue myself?

A: If you’ve followed the guide and attempted to force the defrost mode but the problem persists, it’s advisable to contact Samsung customer support or a certified appliance repair technician. They can diagnose the issue accurately and provide the necessary repairs to get your ice maker back to optimal performance.

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