How to fix Samsung TV Internet & Wi-Fi Connection Problems (Updated 2023)

How to fix Samsung TV internet: Several factors can influence the quality of your viewing experience. Your screen’s inability to connect to WiFi is one such issue. WiFi connection is no longer simply a nice feature; it is now standard on practically all contemporary televisions. Even though your TV has WiFi connectivity, it may not be functional for you.

How to fix Samsung TV internet

Simply connect your TV to your network using the included Ethernet cable. If you still have problems, try removing any other devices from the jack, including other televisions and speakers. Finally, if you do continue to have problems after this step, contact Samsung for further assistance. For more knowledge about wifi connection on Samsung TV: Samsung Smart Hub Won’t Connect To WiFi

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How to fix Samsung TV internet

Fixing any type of connectivity problem tends to be an extensive process involving multiple steps and troubleshooting. If you are dealing with this problem, we recommend that you isolate it by first checking what is connected via the Cat5e/6 cable. If your Samsung TV has a wired connection, forget about the WiFi connection and run your Smart Hub wirelessly. Troubleshoot all wireless devices in the house. If you want to know more about this issue, read: Samsung smart tv won’t connect to wifi.

1. Troubleshoot Your Internet Connection: A likely cause of your TV’s connectivity issue is an issue with your internet connection, which means that you will have to troubleshoot your router as well. If you are using a wired internet connection and can still connect to the Internet via Ethernet, proceed to step 2. For setting up and troubleshooting, read: Smart TV Google Home won’t connect to WiFi.

2. Check Connection Via Network Cable: If the only device connected to the internet is your Samsung TV, and it is connected via a cable (and not wirelessly) there is a good chance that it has a bad cable connection either in your Switch or somewhere along its path of electrical travel.

3. Check Connectivity: If your router has a CAT5e/6 cable, you can use it to troubleshoot any potential internet issues. You can confirm connectivity by checking the laptop’s web browser (Firefox/Chrome) and testing if you are able to view the Internet page or website you are trying to connect to. Also, try connecting your laptop or another device to the television from other parts of your house or network.

4. Reset Samsung TV: If all else fails, resetting your Samsung TV can help in case it is not functioning properly. The first thing you will have to do is unplug the power cord from the television and place it back in its original location. Now, switch on the TV and press any button on your remote control until a menu appears on the screen. Select the “Mode” option, then “Reset All”. After this step, your TV will restart and everything should be fine. Alternatively, you can do a factory reset by turning off your Samsung Smart TV, pressing and holding all buttons at the same time for 7 seconds until all LED indicators blink quickly twice.

Note: If you are using a WiFi connection with Samsung Smart Hub or Samsung Smart Link system, your model of that device needs an authorized software upgrade to work with your model of TV.

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How to reset my Samsung Smart TV?

Samsung TV Won’t Connect To WiFi

  • Step 1: Press the Power button on the TV and hold until the Power menu appears.
  • Step 2. Scroll down to Clear Smart Hub and press Select.
  • Step 3. Scroll down and select Reset Smart Hub and press Enter on your Samsung remote.
  • Step 4. If prompted, select YES to confirm you want to do a full reset of your Smart Hub settings and information. The TV will start the reset process which takes approximately one minute and then reboots when done. If it doesn’t reboot, unplug power for 60 seconds, plug it back in, and try again. You should now be able to connect your Samsung Smart Hub wirelessly or via Ethernet cable.

Why Can’t My Samsung TV Connect To Netflix?

There could be several reasons why your television may not be able to connect with Netflix. To fix this problem, we recommend that you reset your internet and router. If a reset doesn’t work, try setting up again by going through the guided setup process or checking for updates via USB. Finally, if you continue to have problems, contact Samsung for further assistance via their website. More knowledge: How to fix Samsung smart tv won’t connect to Netflix.

Final Verdict

In the end, we hope that you can resolve any connection issues with your Samsung TV. If you still have further questions or concerns, feel free to ask them in the comments section below. Alternatively, you can check out the full troubleshooting guide on Samsung’s website and find more information on their support site. Also, check out: Roku isn’t connecting to wifi. We hope that our guide was helpful and feel free to share this with others.


Q1: Samsung TV won’t play Blu-ray discs?

If your Samsung TV is playing Blu-ray discs but they are not displayed properly on the screen, you may need a firmware upgrade. Try using a USB stick with the firmware update and follow the on-screen instructions. If this doesn’t work, contact official support for further assistance.

Q2: Is the Ethernet cable provided with the Samsung TV universal?

Yes, the cable is compatible with most Samsung Smart TVs. The included Ethernet cable will connect your Samsung TV to another television having a DVI port or an HDMI port. You can also connect your Samsung TV to other devices using an HDMI cable. If you want to know more about this issue.

Q3: Samsung TV Won’t Turn On?

This is one of the most common issues that occur when you try operating your television set. When your Samsung TV refuses to turn on, try turning it off and then on again. If this method does not work, try unplugging the TV and leaving it for a few hours. The TV will turn on automatically once it is plugged back in.

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